Terms & Conditions

These Terms & Conditions (the “Terms”) form a binding electronic contract between you and Belova Tech Private Limited (Belova Tech Pvt. Ltd.), a private limited company incorporated in India (“Belova Tech”, “Company”, “we”, “us” or “our”), concerning the GhostAI website, desktop applications, AI features, subscriptions, credit packs and related services made available through ghostai.one (together, the “Service”). “GhostAI”, “GhOst” and “Ghost” are the Service and brand operated by Belova Tech Private Limited.

By creating an account, clicking an acceptance box, purchasing a plan, downloading an application or using the Service, you confirm that you have read and accepted these Terms, the Privacy Policy and the Cancellation & Refund Policy. Electronic acceptance is valid under applicable Indian law.

If you do not agree, do not access or use the Service. If you use the Service for an organisation, you also confirm that you have authority to bind it; however, consumer rights that cannot lawfully be waived remain unaffected.

• You must be at least 18 years old, competent to contract under the Indian Contract Act, 1872, and legally permitted to use the Service where you live.
• You must give accurate information, keep it current, safeguard login credentials and promptly report unauthorised access.
• Each account is personal and non-transferable. You may not sell, rent, share, sublicense or simultaneously use one account across multiple people.
• You may use the account only on devices you own or control. Simultaneous use, rapid device switching, access from an unusual number of devices or locations, or other patterns suggesting credential sharing, resale, automation or account compromise may trigger verification, restriction or suspension.
• You are responsible for activity through your account unless caused by a security failure solely within our control after timely notice from you.
• We may require email, telephone, payment, age, identity, device or risk verification before or after granting access.

GhostAI is a consumer software tool for interview preparation, practice, productivity and real-time AI assistance where such assistance is permitted. Features may include transcription, analysis of user-selected screen content, AI-generated responses, coding support, resume or context personalisation, session memory, desktop privacy controls and related functionality.

Available features, supported platforms, models, limits and performance may differ by plan, device, operating system, geography, language, software version and third-party service availability. We may add, modify, limit, suspend or discontinue features to maintain security, comply with law, manage third-party dependencies or improve the Service. If a change materially removes the core value of a prepaid plan, any remedy will be determined under the Refund Policy and mandatory law.

You may use GhostAI for preparation, mock interviews, study, accessibility, meetings, note-taking, personal productivity and live sessions only when the relevant employer, interviewer, platform, institution and applicable rules permit AI assistance.

You must not use, attempt to use, or help another person use the Service to:

• cheat, impersonate another person, misrepresent qualifications, obtain unauthorised assistance, or violate the rules of an interview, examination, assessment, employer, institution or platform;
• record, transcribe, monitor, capture or process another person’s voice, image, screen, confidential information or personal data without every notice, consent and legal basis required;
• infringe copyright, trademark, privacy, publicity, confidentiality, database or other rights, or submit material you lack the right to use;
• generate or distribute unlawful, fraudulent, deceptive, defamatory, hateful, sexually exploitative, dangerous or malicious content;
• develop malware, evade security, gain unauthorised access, probe systems without permission, facilitate phishing, credential theft or cyber abuse;
• scrape, crawl, harvest, benchmark for competitive publication, bulk extract or create a competing product from the Service except where applicable law expressly prevents restriction;
• reverse engineer, decompile, bypass licence checks, interfere with security, conceal abuse, defeat rate or usage limits, automate sessions or use bots;
• resell access, share credentials, exploit trials, create duplicate accounts, manipulate referrals, payments or chargebacks, or use a plan beyond its stated fair-use limits;
• use output as a substitute for licensed legal, medical, financial, safety-critical or other professional advice, or make automated decisions that materially affect another person.

We may investigate suspected misuse, preserve relevant evidence, remove content, limit functionality, withhold unpaid promotional benefits, suspend or terminate access, and cooperate with payment providers, affected parties or lawful authorities. We will use these powers reasonably and subject to mandatory law.

• Output can be wrong. AI responses may be inaccurate, incomplete, outdated, biased, offensive, insecure, non-unique or unsuitable for your circumstances.
• You must review output. You remain responsible for checking facts, code, citations, legality, originality, safety and suitability before relying on or sharing output.
• No result is promised. We do not guarantee employment, selection, grades, performance, earnings, interview success, accuracy, response time or any other outcome.
• No invisibility promise. Privacy and capture controls are designed for supported configurations. We do not guarantee that GhostAI, its windows, audio, network activity or use will be undetectable or excluded from every recording, monitoring, screen-share or proctoring system.
• Similar output may occur. Other users may receive the same or similar output. Availability of output does not mean it is protected by copyright or free of third-party rights.

Cancellation and refund eligibility are governed by the Cancellation & Refund Policy, incorporated into these Terms.

Trials, discounts, bonuses, referral rewards and promotional offers may have eligibility, time, device, payment or usage limits. We may refuse, revoke or correct an offer obtained through error, manipulation, duplicate accounts or abuse.

Testimonials, demonstrations, examples, comparisons, speed estimates, compatibility statements, savings, user counts, rankings and phrases such as “instant”, “private”, “undetectable”, “best”, “unlimited” or “works everywhere” describe intended or typical product behaviour in the stated context. They are not guarantees of a particular result. Any qualification displayed near a claim forms part of that claim. Nothing in this section permits a misleading advertisement or excludes a representation or remedy that cannot lawfully be excluded.

You retain any rights you have in prompts, resumes, documents, screenshots, transcripts, audio, code and other material you submit (“User Content”). You grant Belova Tech and its processors a worldwide, non-exclusive, royalty-free licence to host, reproduce, transmit, adapt and process User Content only as needed to operate, secure, support and improve the Service, comply with your settings and instructions, and meet legal obligations.

You represent that you have all rights, permissions, notices and consents required for User Content and its processing. You must not upload trade secrets, source code, personal data or confidential material belonging to an employer, interviewer or third party unless you are authorised to do so. Our handling of personal data is described in the Privacy Policy.

The Service, software, website, interfaces, design, documentation, databases, prompts, workflows, graphics and Belova Tech or GhostAI branding are owned by or licensed to Belova Tech Private Limited and protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Service during your valid plan.

To the extent permitted by law, you may use AI output for your lawful purposes after reviewing it. We do not transfer ownership of the Service or promise that output is protectable, exclusive or non-infringing.

The Service may interoperate with or refer to AI providers, payment processors, operating systems, video-call services, interview platforms, coding platforms and other third parties. Their terms, privacy practices, availability and decisions are outside our control. We are not responsible for third-party services or for changes that affect compatibility.

Third-party names, trademarks and logos belong to their respective owners and are used only to identify compatibility, describe interoperability, make factual comparisons or provide commentary. Their appearance does not imply sponsorship, endorsement, certification, partnership or affiliation with Belova Tech. You may not use third-party marks in a way that causes confusion. A rights owner may report a concern to contact@ghostai.one with identification of the work or mark, the challenged use, contact details and supporting evidence.

If you voluntarily submit ideas, suggestions or feedback, you grant us a perpetual, worldwide, irrevocable, royalty-free right to use and commercialise it without restriction or compensation, provided we do not publicly identify you without permission.

We aim to operate a reliable Service, but do not promise uninterrupted, error-free or secure access. Maintenance, device configuration, internet failure, model-provider outages, operating-system updates, platform countermeasures, capacity, security incidents, force majeure and legal requirements may affect availability or results. We may deploy updates automatically where necessary for security, compatibility or operation.

You may stop using the Service and may request account deletion. We may restrict, suspend or terminate an account where reasonably necessary for breach, suspected fraud or abuse, payment failure, security risk, legal compliance, third-party claims or protection of users and systems. Abuse signals may include access through an unusual number of devices or locations, simultaneous sessions, credential sharing, account resale, automated activity, attempts to avoid metering, more than 360 hours in a monthly usage cycle, repeated sessions exceeding 3 continuous hours, or use materially inconsistent with ordinary personal use.

We may pause an affected session or plan while we investigate and may require identity, payment, device or account verification before restoring access. Where appropriate, we may give notice and an opportunity to cure. Serious, repeated, fraudulent or unlawful conduct may result in immediate action. A restriction correctly imposed for breach or abuse does not create an extension or refund right except where mandatory law requires otherwise.

On termination, your licence ends and access to User Content may cease. Clauses that by nature should survive remain effective, including payment obligations, intellectual property, disclaimers, indemnity, liability limits and dispute terms.

To the fullest extent permitted by law, the Service and all output are provided “as is” and “as available”. Belova Tech disclaims implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, non-infringement and compatibility. We do not warrant that the Service will meet every requirement, remain available, prevent detection, produce correct output or secure any interview or employment result.

Nothing in these Terms excludes statutory guarantees, liability or remedies that applicable law does not permit us to exclude.

To the fullest extent permitted by law, Belova Tech and its owners, officers, employees, contractors, licensors and service providers will not be liable for indirect, incidental, special, exemplary, punitive or consequential loss, or for loss of profit, opportunity, goodwill, data, employment, business or anticipated savings, arising from the Service, AI output, third-party services or your breach of another party’s rules.

To the fullest extent permitted by law, our total aggregate liability arising from or relating to the Service will not exceed the lower of ₹500 and the amount you actually paid to Belova Tech for the affected Service during the 12 months immediately before the event giving rise to the claim. If you paid nothing for the affected Service, the contractual cap is zero.

These exclusions and cap do not apply to fraud or wilful misconduct by Belova Tech, death or personal injury directly caused by our negligence where liability cannot be limited, or any consumer or statutory liability that cannot lawfully be excluded or capped.

To the extent permitted by law, you will defend, indemnify and hold harmless Belova Tech and its personnel from third-party claims, losses, penalties and reasonable legal costs arising from your User Content, unlawful or unauthorised use, infringement of rights, violation of interview or platform rules, or material breach of these Terms. This clause does not require a consumer to indemnify us for our own negligence, breach or unlawful conduct.

These Terms are governed by the laws of India. First contact support@ghostai.one so we can attempt good-faith resolution. If a dispute is not resolved, either party may pursue remedies available under applicable law.

Subject to non-waivable consumer rights, disputes may be referred to a sole arbitrator mutually appointed under the Arbitration and Conciliation Act, 1996. Proceedings will be in English, may occur remotely, and the seat will be the place in India where Belova Tech has its registered office at the time proceedings begin. Nothing here prevents a qualifying consumer from approaching a Consumer Commission or any competent regulator or court.

We may revise these Terms and the incorporated policies at any time for legal, security, abuse-prevention, commercial, operational or product reasons. Unless applicable law requires individual notice, we may make an update without sending advance or separate notice. Posting the revised document with a new effective date on ghostai.one is sufficient notice.

You are responsible for reviewing the current documents periodically. By keeping an account, accessing the Service, purchasing or renewing a plan, or continuing to use the Service after an updated version takes effect, you agree to the revised and future Terms and policies to the fullest extent permitted by law. If you do not agree, you must stop using the Service and cancel future renewals. An update does not remove a completed transaction’s accrued mandatory rights where law prevents that result.

• Entire agreement: These Terms, the incorporated policies and your order confirmation form the agreement for the consumer Service.
• Priority: Your order confirmation controls plan-specific commercial terms; these Terms control general use; mandatory law controls where inconsistent.
• Severability: An invalid provision will be narrowed or severed while the remaining provisions continue.
• No waiver: Delay in enforcement is not a waiver. Rights and remedies are cumulative.
• Assignment: You may not assign your account or agreement without consent. We may assign the agreement with a merger, reorganisation, sale or transfer of the Service, subject to applicable law.
• Language: The English version controls to the extent permitted by law.